Online Student Support and Resources
College Hours of Operation
Most EvCC offices are now open 8 a.m. to 6 p.m. Monday through Thursday and 9 a.m. to 5 p.m. on Fridays during the academic year, and Monday through Thursday during the summer. Please visit the Campus Calendar for important dates, holidays and planned campus closures. Emergency closure information can be found at EverettCC.edu/Emergency.
Exceptions to Regular Office Hours
- Evening hours for Student Success Technology are canceled on May 6 and 17.
- Transitional Studies and BRIDGES hours vary during orientation June 10-14.
- Campus Safety & Security Closed on Friday, May 17 and Friday, May 24.
Visit the following webpages for EvCC programs and departments that operate on a different schedule:
- Aviation Maintenance Technology
- Corporate & Continuing Education Center
- Counseling & Student Success
- Early Learning Center
- School of Cosmetology
- Sustainability
- Testing Center
- Walt Price Student Fitness Center
- Writing Center
Support and Assistance: Video Chat
When you select a department, you will be put into a waiting room and a staff member will be with you as soon as possible. Visit Zoom.us/resources for more information and help videos.
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Advising Closed Friday, April 19 for training
Zoom Drop-in (join at least 30 min before closing)
In-person Drop-in (Rainier Hall 108) |
BRIDGES Transition Center
BRIDGES Center Tutoring Hours (in person)
Conversation Cafe online: Practice English conversation, and improve your speaking skills! All adult English language learners are welcome. |
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Canvas Help Desk
Schedule a Zoom, in-person, or phone appointment with us through Starfish! In-Person Support: Monday through Thursday 8 a.m.-6 p.m. & Friday 9 a.m.-5 p.m.; we are located in CAS 220. |
Center for Disability Services |
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Diversity & Equity Mondays 10 a.m.-3 p.m. or by appointment at diversity@everettcc.edu Join Zoom  |
Financial Aid To check the status of your financial aid application, login to your ctcLink Student Homepage |
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Whitehorse Hall 208 and 209
Drop-in Office Hours
Virtual only: Other hours by appointment |
Workforce Funding |
Support and Assistance: Phone and Email
Advising
Entry Advising for New Students
Once you’ve applied to the college and received placement, you’re ready for online advising. Download the zoom app to connect with us on a computer or mobile device for drop-in advising. You will be added to the virtual waiting room.
- Advising hours and modalities are listed above.
- Phone: 425-388-9339
- Email: advising@everettcc.edu
Advising for Current Students
Meet with your faculty program advisor to check in and stay on track for degree completion. Program Advisors are here to help you plan your next quarter's classes and beyond.
Look up your program advisor by logging into Starfish and clicking on "My Success Network." Contact a program advisor through Starfish or by using the faculty directory. If you do not find a program advisor in your network email advising@everettcc.edu.
Your program advisor can help you:
- Create a quarter-by-quarter plan for the degree or certificate you wish to complete
- Talk about your major and career possibilities
- Select classes
- Stay on track to graduate!
If you are considering changing your program, you can explore your options using the Career Coach site and scheduling a career counseling appointment through our Counseling and Student Success.
Bookstore
You can rent or purchase your books online. Shipping rates vary and are reflected on orders at checkout.
- Phone: 425-388-9413
BRIDGES Transition Center
Free training, support and advocacy to students pursuing healthcare, advanced manufacturing or aerospace careers.
- In-person tutoring: Monday-Thursday 10 a.m.-4 p.m. at Rainier Hall, Room 112.
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Online tutoring via Zoom: Tuesdays and Thursdays, 1-4 p.m. Join Zoom
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Conversation Cafe online: meet new friends, practice English conversation, and improve your speaking skills - it's free! All adult English language learners are welcome. Join Zoom
- See directions for accessing the BRIDGES Canvas page
- BRIDGES Canvas page: https://everettcc.instructure.com/enroll/HMN8WW
- Email: cbeattie@everettcc.edu or coverby@everettcc.edu
Cashiers Office
- Phone: 425-388-9225
- Email: cashier@everettcc.edu
Center for Disability Services
Academic support; advocacy; accommodations, connections. Apply for accommodations or to log in to AccessPortal.
- Phone: 425-388-9272
- Video Phone: 425-320-4066
- Email: cds@everettcc.edu
- Skype (Text): evcc.cds
National Disability COVID-19 Healthcare Support and Advocacy Hotline: 800-626-4959. Available 24/7. Call via Voice or Relay if you are disabled and need COVID-19-related medical advocacy or other support. Partnership for Inclusive Disaster Strategies: http://www.disasterstrategies.org/
Counseling & Student Success
Appointments are available to current students for educational, career, short-term personal, and urgent counseling; Academic Warning; academic advising for Human Services and students who have not decided on a program; campus and community referrals.
To schedule an appointment, please email counseling@everettcc.edu, call 425-388-9263, stop by our office or scan our QRC to complete a form to request an appointment.
In an emergency, use the Urgent Care/Crisis information below rather than leaving your information on CSS voicemail or email.
Urgent Care or Crisis? For 24/7 emergency counseling, referral, or assistance please call:
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988 Suicide & Crisis Lifeline: If you or someone you know is struggling or in crisis, help is available 24/7: Call or text 988 or chat 988lifeline.org
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Emergency Care: For life-threatening emergencies, call 9-1-1.
Diversity & Equity Center
Supports the needs of underrepresented communities through focused retention programming, community events, identity based clubs, institutional initiatives, and connections to resources and navigation services for prospective and first year students.
- Phone: 425-388-9306
- Email: Contact a D&E program manager
- Text: 425-382-8762
eLearning Office
Email: eLearning@everettcc.edu.
Call: 1-425-388-9027
Schedule an Appointment Using Starfish
Canvas Resource Guide!
Enrollment Services
Enrollment Services answers questions about college admissions, student records, registration, credential evaluation, and Running Start.
- Phone: 425-388-9219
- Email: registration@everettcc.edu
Financial Aid/Scholarships
Provides information for students and parents regarding financing their education and refers students to potential funding sources.
If you need help with the FAFSA, you can call the Federal Student Aid Information Center at 800-433-3243 or chat with a representative. For additional assistance with WASFA, you can call the Washington Student Achievement Council at 888-535-0747, option 2, or email wasfa@wsac.wa.gov.
Food Pantry
The EvCC Food Pantry is a student-led and organized free service available to EvCC students and employees experiencing food insecurity. Assistance is available by appointment or walk-in in Whitehorse Hall, 290.
Hours
Monday & Thursday: 1-5 p.m. by Walk-In or Book an Appointment
Tuesday & Wednesday: 9 a.m.-1 p.m. Walk-In or Book an Appointment
- Phone: 425-388-9561
- Email: FoodPantry@everettcc.edu
Human Resources
Human Resources can assist student employees with new hire paperwork, paychecks, direct deposit, employment verifications, and any other questions you have about your job at EvCC.
- Phone: 425-388-9229 (press 5)
- Email: hr@everettcc.edu with questions or to set up an appointment.
International Education Center
For admissions inquiries, email intadm@everettcc.edu
For general inquiries, email internationaleducation@everettcc.edu
Virtual Office Support Hours (Pacific Time) 
Monday: 2-4 p.m.
Meeting Code: 937 7521 7890
In-Person Hours (Gray Wolf Hall, first floor)
Monday-Thursday: 8 a.m.-6 p.m.
Friday: 9 a.m.-5 p.m.
Drop-In Hours for Immigration and Admissions Inquiries — No Appointment Needed!
Monday | 2-4 p.m. via Zoom: https://us02web.zoom.us/j/86829766232
Tuesday | In Person 2-4 p.m.
Wednesday | In Person 10-11 a.m.
Thursday | In Person 2-4 p.m.
Internet - Drive-in Wi-Fi at EvCC
EvCC Wi-Fi access is available for drive-in use in in parking lot E near Whitehorse Hall at the college’s main campus in Everett.
EvCC’s Wi-Fi expansion is part of a statewide initiative to expand digital access, which includes more than 600 drive-in Wi-Fi hotspots statewide. You can find free Wi-Fi access throughout the state on this map.
Library Media Services
Online research support available includes numerous databases and streaming options for articles, books, audio and videos, as well as research assistance, a virtual tour, online information literacy course and tutorials. Visit the library web page or contact a Reference Librarian by email/text at library@everettcc.edu or by phone 425-388-9354.
Technology Lending
Check out a Chromebook (free!), netbook, wifi hotspot or calculator at the Library, located in the Cascade Learning Resource Center:
1001 N. Broadway
Spring Quarter Library open hours
Monday-Thursday 8 a.m.-7 p.m., Friday 8 a.m.-5 p.m.
Individual and group study rooms, computers, resources and support
Media Services
Podcasting and vlogging kits are available for class projects. For these and other media support needs, email us at: media@everettcc.edu
Placement for New Students
Most new students are required to get English and math placement before registering for classes. You can submit alternate placement or take the Accuplacer placement test online.
Resource Navigation
Get assistance applying for state food, cash and medical benefits, or get resource referrals for community resources (including financial, nutritional and educational resources, among others).
Email: klindstrom@everettcc.edu
Phone: 425-388-9989 (please leave a message; you will receive a call back)
Starfish and Degree Planner
Starfish is EvCC's student success technology. Degree Planner is our tool to build academic plans looking ahead to your credential completion. Any student is able to use these features.
Email: starfish@everettcc.edu
Student LIFE
Student LIFE can assist questions about getting started at EvCC, campus referrals, signing-up for a tour, getting your student ID, general campus information, getting connected beyond the classroom, student leadership job opportunities, commencement, student events and activities,asb government and student clubs.
- Phone: 425-388-9561
- Email: studentlife@everettcc.edu
Student Email
Student email is the official communications channel between the college and students. If you need help logging in, call 425-388-9333.
Technology Services TechHUB
Need help with your online account password, email, Google Suite, Technology Resources or the EvCC web site? Contact the Technology Services TechHUB:
- Connect with TechHUB by submitting your feedback and questions
- Phone: 425-388-9333
- In-person help in Shuksan Hall, TechHUB, 8 a.m.-5 p.m., Monday - Friday
Testing Center
Please use our free alternative placement using our placement form. For Accuplacer via Zoom, please visit the Testing Center's webpage for the most up-to-date information.
- Phone: 425-388-9288
- Email: testing@everettcc.edu
Title IX and Equal Opportunity
EvCC remains committed to diversity and equity and will not tolerate discriminatory remarks or behavior toward any member of our college community. Members of EvCC, guests, and visitors have the right to be free from all forms of race-based and sex/gender harassment, discrimination and misconduct. The Title IX Coordinator has been designated to handle inquiries regarding nondiscrimination policies and can be reached at TitleIXCoordinator@everettcc.edu or 425-388-9271.
Transitional Studies
The Transitional Studies division is home to the High School 21 program, High School Completion, GED, U3, and English classes. Along with our pre-college programs we offer a wide range of support that will help to get you closer to a college degree!
TRiO
TRiO Student Support Services at Everett Community College is a federally funded program that provides academic support services to eligible participants.
TRiO uses a combination of in-person and Zoom appointments, but you can also reach us through Google Hangouts, email, and Starfish. Current TRiO students can book appointments with their advisors via their respective YouCanBookMe links; prospective TRiO students should connect with us by phone or email to get an application or for more information.
- Phone: 425-388-9365
- Email: trio@everettcc.edu
- G-chat: EvCC TRiO
Tutoring Center
Free online academic/tutorial support to students enrolled in courses offered by EvCC in many subjects from science to math and more.
- See hours on the Tutoring Center website, and access our online Zoom room on our Canvas page
- For online help outside of the Tutoring Center's online hours, try eTutoring
- Phone: 425-388-9356
- Email: ssands@everettcc.edu or tutoringcenter@everettcc.edu
Veterans' Resource Center
Serves as a liaison between Everett Community College and the U.S. Department of Veterans Affairs.
- Phone: 425-388-9277
- Email: veterans@everettcc.edu
Workforce Funding
The Workforce Funding department’s mission is to increase opportunities for adult learners by providing access to financial resources through grant programs. We contribute to the college’s retention efforts by providing wrap-around support services to our students to foster educational excellence.
Writing Center
The Writing Center helps students with any kind of college-level writing from any class, along with scholarship and university applications and resumes. Students can access Zoom-based Writing Center assistance Monday-Thursday. Schedule an appointment through Starfish on the Writing Center's service page. Appointments are available from 9:30 a.m.-1:30 p.m.